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Welcome To Continental Fulfillment Group

CFG is an American-owned fulfillment house based in Scottsdale, Arizona.  Our entrepreneurial leadership boasts nearly 50 combined years in tremendously successful business ownership and operations.  If order fulfillment of product, sales or technical literature or promotional materials is not your company’s core competency; you need to speak with CFG. 

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It is not unusual that clients come to CFG because order fulfillment has become a burden to their organization, either financially or operationally.  Is internal fulfillment holding your company back?

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Why Outsource?

As recently as five years ago, 50% of fulfillment was outsourced.  Currently, that number is in excess of 80%.  That’s a dramatic shift and cause for consideration.  Look inside your company and ponder this.

By outsourcing fulfillment to a third party, owners and managers realize the potentials for:

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  • gaining control of operating costs
  • reducing operating costs
  • improving company focus
  • increasing energy and commitment in non-core areas
  • freeing internal assets and resources for other purposes
  • minimizing ongoing investment needed for the internal infrastructure
  • gaining access to resources that are not available internally
  • gaining access to world-class capabilities otherwise precluded
  • accelerating reengineering benefits
  • gaining control of a function determined to be
    • difficult to manage
    • out of control
  • freeing capital funds
  • transforming fixed costs into variable costs
  • improving ability to control delivery scheduling
  • sharing risks
  • realizing cash infusion
  • the outsource to respond more quickly and efficiently to peaks and valleys
  • converting an expense item into a profit center
  • acquiring new ideas that increase your business
  • increasing flexibility to meet changing business conditions
  • availing special supplier benefits. e.g. increased security, perpetuating workflow, etc.
  • amplifying service by focusing on the supplier
  • developing potential income streams by transferring assets to the provider
  • gaining additional marketability and business growth through outsourcers network connections
  • developing preferable internal management disciplines resulting from the exercise itself

When considering outsourcing fulfillment, you may find bigger is not always better; nor does one size fit all!  It seems to be more about congruency.  Are your customers served at a level equal to or better that if you were to continue with internal fulfillment?  Do the methodologies and efficiencies make sense?  How effortless will the transition likely be? Is the outsource technology current?  Do you have 24/7 web-based viewing access to inventory databases, customer data bases, order transactions, order cancellations and returns? 

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Look inside your company.  Answer some of these questions to your own satisfactions.  We can answer others.  Either way, we look forward to the opportunity to help!

 
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